The Complaints Report (in PDF) for Financial Institutions (FI) in Kotive Compliance provides a summary and analysis of all complaints during a specific period.
Where can you find the Complaints Report?
In Kotive, go to “Registers” in the main menu, then choose the “Complaints”.
Choose the date range you need a report on.
Then click the “Report” button to download the report.
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A report summarising compliants during a specified period for submission to the FSCA #fsca #compliance