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Managing exceptions to the required CPD hours →

During a specific CPD reporting period, a Representative might only require a limited number of CPD hours/points (instead of the default 18 hours/points) due to e.g. sickness or pro-rata allocation of CPD hours.

These CPD exceptions can now be managed in Kotive.

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How to visualise your community's Covid-19 data on a Google Map →

In this tutorial we provide a step-by-step guide on the actions we took to map our community’s Covid-19 related data onto Google Maps.

We wanted to be able to share a visualised and interactive map with the people who coordinate our community’s volunteers. It had to show where our contacts live, what the size of their households are (do they live alone and need extra help?) and what their current health status is. Many of our contacts are elderly people.

We hope that this guide will be useful to someone, even if you use it to map data which is not related to Covid-19.

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How to refresh a Single Page Application (SPA) →

The Kotive web app pulses the server every 5 minutes to check if any new version of the app has become available in the meantime.

Until recently, we displayed a notification when an improved version of the app became available. The person needed to click the “Refresh now” button in order to refresh the page and get the latest version of the web app.

When the page refreshed, a brand new version of the web app would be loaded from the server and the person would then proceed with the task they wanted to do next. This new version was then cached in the browser for faster access in future.

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Announcing Kotive Learn - private beta →

Towards the end of 2019 we quietly started working with tertiary lecturers and course creators to design and create beautiful online courses for their students in our latest product called “Kotive Learn”.

We’re happy to announce that we’ve now entered private beta.

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Archiving a person's profile →

Sometimes, instead of deleting a person from the “People” section, and with them all the information related to their profile, you might want or need to keep a copy of that information although not inside Kotive.

You can now archive a person’s profile. One of the reasons you might need to archive a person’s profile would be for regulatory purposes - storing the information for a period of 3 or 5 years.

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Automated task retries in workflows →

One of the issues that you may (or will) encounter when integrating other apps and services as tasks in your workflows is that these integrations sometimes fail. You might only notice that a specific workflow instance has failed a couple of days or weeks after the event occured…

While you can manually retry failed tasks from within Kotive, we also have your back with automated task retries in workflows.

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How to make online forms GDPR compliant →

The General Data Protection Regulation (GDPR) is now in place within the EU and pertain to the collection and protection of information.

While your best option is to consult legal counsel, we’ve tried to extract what you need to do in order to make your Kotive published forms (embedded or directly linked and accessibile by non-logged-in users) GDPR compliant.

Shortly, GDPR aims to protect users from unauthorized data collection by requiring explicit consent. If you collect data using Kotive’s published forms then the individual providing the information needs to be aware of it and give permission before any action is taken. GDPR also requires that users are able to request access to their data and have it removed if requested.

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